Real Matter Privacy Policy

This Privacy Policy for REAL MATTER LLC (“Company”, “we”, “us” “our”) describes how we collect, use and disclose information about users of the Company’s website (www.therealmatter.com), applications, services, tools and features (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services. Please note that the Services are designed for users in the United States only and are not intended for users located outside the United States.

Please read this Privacy Policy carefully. By using, accessing, or downloading any of the services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use, access or download any of the services.

1. Updating this Privacy Policy

We may modify this Privacy Policy from time to time in which case we will update the “Last Revised” date at the top of this Privacy Policy. If we make material changes to the way in which we use information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Policy please do not access or continue to use the services.

2. Company's Collection and Use of Information

When you access or use the Services, we may collect certain categories of information about you from a variety of sources.

Some features of the Services may require you to directly enter certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services may include:

• Name, phone number, email address. We collect basic contact details to communicate with you.
• Company name, web address, phone number. We collect company information to facilitate contact through the Contact Us web form.

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies (“Tracking Technologies”). Usage Data may include:

• Unique device identifier
• Device type, such as your phone, computer, or tablet
• IP address
• Browser type
• Date and time stamps, such as the date and time you first accessed the Services
• Operating system
• Log data
• Precise location
• Other information regarding your interaction with the Services, such as clickstream data and ad impressions

We use the information we collect automatically to run analytics and better understand user interaction with the Services.

In addition to the foregoing, we may use any of the above information to comply with any applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

3. How the Company Shares Your Information

In certain circumstances, the Company may share your information with third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

1. With vendors or other service providers, such as Data analytics vendors, Cloud storage providers, IT service management vendors, Email marketing services vendors, Security vendors
2. With our affiliates or otherwise within our corporate group
3. With third parties for marketing purposes
4. To comply with applicable law or any obligations thereunder, including cooperation with law enforcement, judicial orders, and regulatory inquiries
5. In connection with an asset sale, merger, bankruptcy, or other business transaction
6. To enforce any applicable terms of service
7. To ensure the safety and security of the Company and/or its users
8. When you request us to share certain information with third parties, such as through your use of social media widgets or login integrations
9. With professional advisors, such as auditors, law firms, or accounting firms

4. Cookies and Other Tracking Technologies

Do Not Track Signals

Your browser settings may allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, our website is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.

Cookies and Other Tracking Technologies

Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. If you so choose, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including any portal features and general functionality, to work incorrectly.

To opt out of tracking by Google Analytics, click here.

If you have questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information listed below.

5. Third Party Websites and Links

We may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms (such as Facebook or Twitter) may also be viewable by other users of the Services and/or users of those third-party online platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

6. Children's Privacy

Children under the age of 13 are not permitted to use the Services, and we do not seek or knowingly collect any personal information about children under 13 years of age. If we become aware that we have unknowingly collected information about a child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database.

If you are the parent or guardian of a child under 13 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.

7. Data Security

Please be aware that, despite our reasonable efforts to protect your information, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Please further note that any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

8. California Privacy Rights

Sharing for Direct Marketing Purposes

We do not share personal information as defined by California Civil Code Section 1798.83 (“Shine The Light Law”) with third parties for their direct marketing purposes.

9. How to Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, please email us at smarsh@therealmatter.com.